Vendor Relations Manager
Company: Consolidated Communications
Location: Boise
Posted on: March 12, 2025
Job Description:
Major Duties
Classification: Exempt/NonbargainingPosition may be located Remote.
#LI-Remote
Responsible for strategic sourcing, contract management, and vendor
relationship management. This role involves managing vendor
relationships, managing service level agreements and key
performance indications, and ensuring the acquisition of
high-quality services at the best total value proposition. The
Vendor Relations Manager will work with key stakeholders in Sales,
Product, Service Delivery, Engineering, Business Development and
other areas to understand the needs of the business and execute a
strategy that aligns with the overall objectives of the department
and company.
Responsibilities
Manage complete relationships with
assigned Access Vendors Measure and track key vendor metrics and
responsibilities, provide feedback in Vendor performance reviews
and address any chronic performance issues Evaluate potential new
Vendors based on serviceability, quality, cost, terms, service and
references; support RFPs and evaluate new products and services
from existing Vendors Negotiate terms and conditions with vendors
to secure favorable contractual terms and conditions. Understand
Vendor's networks, services, strengths/weaknesses, processes,
pricing and promotions; know how to navigate vendor portals, Vendor
key personnel and escalation paths On-board new Vendors and ensure
smooth transition with internal departments such as Accounts
Payable, Tax/Finance, Product, Pricing, and Service Delivery Stay
current on industry trends, customer applications and use cases,
technology migrations, regulatory changes, merger/acquisition
activities, Vendor financial health, and best practices Manage
existing inventory with assigned Vendors; track circuit term
expirations to avoid rate increases; evaluate for re-terms at cost
savings Understand early termination liabilities and any
Portability or contractual revenue replacement options to avoid
such liabilities Develop and implement cost-saving initiatives such
as NNI upgrades, NNI utilization, technology changes, vendor
changes, term management; Deliver annual savings in alignment with
performance targets and objectives Understand competitive pricing
by service type and region in order to effectively negotiate and
provide feedback to vendors Understand legal requirements of
assigned Vendor Agreements and ensure compliance, identify risks
and mitigate Drive continuous improvement in all aspects relating
to the Vendor's pricing, process and performance Manage escalations
from internal customers such as Service Delivery, NOC/Repair, and
Deal Desk Support Access Finance team as needed with invoice
validation, evaluate contracts and assist with identification of
disputes and dispute negotiations and resolutions
Qualifications
Bachelor's degree in Business
Administration, Supply Chain Management, or related field 10 years
of experience in Telecommunications and experience in Vendor
Relations, Procurement or Supply Chain management is desired Strong
negotiations skills necessary to seek appropriate cost, quality,
delivery and terms Excellent analytical and problem-solving
abilities, with proficiency in data analysis tools and techniques
Track record of generating cost savings and improving pipeline
intervals Ability to work with and influence peers and senior
management in a fast-paced and deadline-oriented environment Strong
verbal and written communication skills and interpersonal skills
required Proven track record of successful supplier negotiation and
contract management Ability to manage multiple projects to
completion on-time Proven ability to work effectively with
cross-functional teams Experience collecting data and developing
and monitoring key performance metrics
Benefits Offered
We are proud to offer a comprehensive and competitive benefits
package:
- 401(k) matching
- Medical, Rx, Dental and Vision insurance
- Disability insurance
- Flexible spending account
- Health savings account
- Life insurance
- Tuition reimbursement
- Paid vacation and personal days
- Paid holidays
- Employee Assistance Program
- Annual bonus program to eligible employee's based upon
organization performance
Salary
Pay range (commensurate with skills and experience): $76,244 -
$115,571
Equal Opportunity Employer
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, gender identity or
expression, sexual orientation, national origin, marital status,
familial status, genetics, disability, age, veteran status or any
other characteristic protected by law.
Keywords: Consolidated Communications, Boise , Vendor Relations Manager, Executive , Boise, Idaho
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